State Farm® Insurance Agent Kellye Allison

"I was so fed up with my previous Insurance (ERIE) and chose to switch to Statefarm! Best decision!! Amazing Customer service by Juana and Kellye. I got the coverage and the monthly payment I wanted. Edit: a month later of getting my 2 cars and my condo insured. I find out that I was given a low rate because of the “Drive and safe discount”. My agent did not communicate that I am getting this rate because of the discount. I was totally clue about the beacon coming. When they sent me the quote it said “ including drive and safe discount” in small letters so the customer does not notice it and isn’t aware of this said program. Communication is key especially when you as an insurance company are tracking your client will use this program against your client. I hope in the future it is written in CAPS that a client is getting a low rate because of the program and is well informed about the things that come with installing this beacon."

"Kelley has been my agent since 2000, foe auto and then eventually 3 business policies. Before that, she has been my dad's agent from 90s. It's always pleasure having her as an agent. Shes extremely quick to follow up and always there to help with all of our insurance stuff. I'd highly recommend her and her team."

"I found State Farm "Great" as a company with a lot to offer and reasonable prices. I am specifically sharing my experience with Kellye Allison's office, staff are great, professional and never force anything. Yanet Tinoco and Juana Romero went above and beyond to handle my policy. They provided GREAT services and I truly appreciate them both. THANK YOU"

"We were initially happy with Kellye Allison (picked her office in 2017 after moving to the area), but they have managed to totally screw up my auto policy in the past three months! Called in February to remove a vehicle, spoke to Kellye herself, who assured me it would be done that day. Called a week later to remove a different vehicle, found out the first one had not been removed! They supposedly got that straightened out, removing the two vehicles and leaving one on the policy. Called a month later (early evening, after regular business hours) to add a vehicle. The call center representative STILL showed the first vehicle we tried to remove in February! He supposedly got it all corrected, and the policy notice we received a week later showed just the correct two vehicles. Just yesterday, though, I received a notice from the Virginia DMV, saying that State Farm notified them of the cancellation of coverage for a car we have had on the policy for 3-1/2 years, and still have. So, I log on to State Farm dot com, and the ONLY vehicle they show as being covered is that FIRST one I tried to remove in February! (It was sold and is now registered in a different state.) I called, but because this is Saturday, it went to the SF call center. The agent there validated what I saw, and cannot explain how this has gotten so screwed up. This is totally inexcusable, and I WILL be changing agents."

"I would like to thank Kelly Allison for all hard work on getting me taken care of when someone broke into my truck and stole all my tools. She’s was very thorough, very patient and her costumer service was out of this world!! If anyone needs an insurance agent she’s definitely the one to go to!! I would also like to thank Nicole Isom for checking in and following up with me as well. State Farm has a really great team keep up the great work."

"Sitting behind the wheel of our totaled car, first thing in the morning, after a deer strike, in the middle of the Kansas prairie sure made us appreciate your agency. Yanet got the claims process rolling so that by the end of the day, we'd enjoyed a 200 mile ride in a tow truck, our car was at a collision repair shop, we had a rental car lined up, enjoyed a good meal and slept in warm bed. Thanks so much for your first class care."

"Kellyee and team were truly a pleasure to work with. They were patient with me getting paperwork to them and knew when to followup. The team worked on filling any needs me or my business may have had. If you looking for a personable experience , Kellyee and team got you covered!"

"Exellent service, and value. As a corporation ( Amelia Heart and Vascular Center ), we needed business insurance, workmen's compensation insurance, life insurance for our employees and insurance for the facilities. Kellye Allison provided us with competitive price and amazing service. We already had a flood in our office and Statefarm was there right away assessing the damage and getting the money to us right away . They also covered our business losses. We appreciated the prompt and professional service when we needed the coverage. we highly recommend Statefarm and Kellye Allison"

"Absolutely great customer service from Kelley and her team! They answered all questions about the products available and also helped me bundle my items for a discount. I appreciate their prompt response time and customer service. Thanks Kelley for getting me on the road again!!!"