State Farm® Insurance Agent Kellye Allison

"Excelente servicio y atención a el cliente, el personal es muy amable y atento 100% recomendable. Si necesitan un seguro personal ,negocio o de vida vayan a visitar esta agencia y pregunten por Yanet."

"it been great science I switched from allstate price and the staff once I call I dont have to wait an eternity to get the help I need. I'm satisfied with the attention and service I'm getting"

"Hola, estoy muy satisfecha con la atención brindada por Kelley Allison de State Farm insurance, dan solución con tu seguro, su atención es rápida y de muy buena calidad, amabilidad y mucho respeto. Ella a estado pendientes de mi siempre es algo de admirarle Altamente recomendado"

"Very poor customer service , they keep increasing my auto insurance every six months , I have Clean records and no trick or accident , I need to switch to another insurance company"

"Thank you Kellye for taking the time and calling me on a Saturday to address the billing issue."

"I have been with State Form for over 4 years and my first insurance policy was around $70 , I have a very clean driving record with no accident or tickets , despite this my policy has been increased every six month without any clear reason. I have two cars insured with State Form , I am now considering switching to another company due to the lack of honesty from this agent , she continues to increase my insurance rates regularly, I would like advice others to be cautious when choosing this agent,"

"Wow...just wow! If you're anything like me who doesn't know a lick about insurance, you'd be in very good hands at Kellye Allison's office. I left feeling very confident with whom I chose to get my insurance with. The young man who helped me...I think his name was Anthony? He thoroughly explained my policy and options to me. I was presented with transparency and excellent knowledge. Thanks so much to Kellye and her team for making it a smooth process for me!"

"I had great experience discussing various options for auto insurance, Anthony Ruiz and Kelly Allison were very helpful."

"Was trying to find an agent who can help Me with my situation and even my old State Farm agent didn’t help as much getting my auto insurance going. So I called this office instead and they helped me right away and getting my auto insurance situated. Yanet was truly helpful and getting me the best deal. Glad I switched to this office/agent instead!"

"Had a wonderful experience with Anthony Ruiz, he clearly goes up and beyond for his clients and is very comfortable and ecstatic to talk to. Highly recommend to ask for his assistance for future reference!"

"Customer service is top rate. You feel like part of the family. Yanet Santoyo is the best."

"Very good customer service thank you Yanet and Kellye!"

"Very responsive and great to work with."

"Excelente experienzia. Juana siempre pendiente de todas mis preguntas y necesidades para mi seguro 100% recomiendo esta oficina"

"Kellye and her team are credible and amazing people they were very kind and helpful I really love the environment 10/10 recommend not only do their staff understand and care for their costumers ."

"Yaneth Tinoco, very kind, always answers all my questions, he is aware of all my car, business and home policies, he is always trying to tell me what I can do to make my insurance more accessible."

"The Best Agent and Staff"

"Great experience 🙏💓 !!!! Kellye Allison and her entire team are A+ they make you feel comfortable I love the way they treat customers, Juana & Yanet thank you"

"I was so fed up with my previous Insurance (ERIE) and chose to switch to Statefarm! Best decision!! Amazing Customer service by Juana and Kellye. I got the coverage and the monthly payment I wanted. Edit: a month later of getting my 2 cars and my condo insured. I find out that I was given a low rate because of the “Drive and safe discount”. My agent did not communicate that I am getting this rate because of the discount. I was totally clue about the beacon coming. When they sent me the quote it said “ including drive and safe discount” in small letters so the customer does not notice it and isn’t aware of this said program. Communication is key especially when you as an insurance company are tracking your client will use this program against your client. I hope in the future it is written in CAPS that a client is getting a low rate because of the program and is well informed about the things that come with installing this beacon."

"Kellye knows her stuff, very professional with speedy replies. She made changing insurances simple and easy. Plus she saved me a lot of money with the bundle."

"Kelley has been my agent since 2000, foe auto and then eventually 3 business policies. Before that, she has been my dad's agent from 90s. It's always pleasure having her as an agent. Shes extremely quick to follow up and always there to help with all of our insurance stuff. I'd highly recommend her and her team."

"We liked this place because it helped my husband to pay off his car policy and they give very good customer service. I recommend them."

"We were initially happy with Kellye Allison (picked her office in 2017 after moving to the area), but they have managed to totally screw up my auto policy in the past three months! Called in February to remove a vehicle, spoke to Kellye herself, who assured me it would be done that day. Called a week later to remove a different vehicle, found out the first one had not been removed! They supposedly got that straightened out, removing the two vehicles and leaving one on the policy. Called a month later (early evening, after regular business hours) to add a vehicle. The call center representative STILL showed the first vehicle we tried to remove in February! He supposedly got it all corrected, and the policy notice we received a week later showed just the correct two vehicles. Just yesterday, though, I received a notice from the Virginia DMV, saying that State Farm notified them of the cancellation of coverage for a car we have had on the policy for 3-1/2 years, and still have. So, I log on to State Farm dot com, and the ONLY vehicle they show as being covered is that FIRST one I tried to remove in February! (It was sold and is now registered in a different state.) I called, but because this is Saturday, it went to the SF call center. The agent there validated what I saw, and cannot explain how this has gotten so screwed up. This is totally inexcusable, and I WILL be changing agents."

"I have car insurance and renters insurance thru Statefarm. I really appreciate this insurance company."

"I would like to thank Kelly Allison for all hard work on getting me taken care of when someone broke into my truck and stole all my tools. She’s was very thorough, very patient and her costumer service was out of this world!! If anyone needs an insurance agent she’s definitely the one to go to!! I would also like to thank Nicole Isom for checking in and following up with me as well. State Farm has a really great team keep up the great work."