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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jaime López

Jaime López

October 11, 2024

5  out of  5
rating by Jaime López
"Excelente and efficiency"
We responded:
"Thanks so much, Jaime! We are very happy you stopped by the office today to finish up your policies! We appreciate you taking the time to leave us a Review. Thanks again!"
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Rudolph Russell

October 9, 2024

4  out of  5
rating by Rudolph Russell
"Been using State Farm Insurance since I got my home and I have had geat service each time I go to that office. The staff are very helpfull and professional."
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Derrick wade

October 8, 2024

5  out of  5
rating by Derrick wade
"A Great And Wonderful Team,Everyone Was So Helpful"
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David Deza

October 8, 2024

3  out of  5
rating by David Deza
"My first year with this insurance company was great, but things quickly went downhill. I started receiving phone calls about increasing my premium, which I initially thought was okay. However, with each phone call, the price would increase, almost every three months. By the end, my premium had increased by well over 50% from when I first started with them. As someone who works with insurance companies on a daily basis and knows the basics, I felt like I was being taken advantage of."
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Berardo Mejia

October 8, 2024

5  out of  5
rating by Berardo Mejia
"Muy bue a experiencia! Gracias por todo"
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Alfredo Cisneros

September 21, 2024

5  out of  5
rating by Alfredo Cisneros
"Excelente servicio y atención a el cliente, el personal es muy amable y atento 100% recomendable. Si necesitan un seguro personal ,negocio o de vida vayan a visitar esta agencia y pregunten por Yanet."
We responded:
"¡Muchas gracias señor Cisneros! Realmente apreciamos que dejes una reseña. ¡Estamos agradecidos por su negocio!"
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Samuel Avelar

September 20, 2024

5  out of  5
rating by Samuel Avelar
"it been great science I switched from allstate price and the staff once I call I dont have to wait an eternity to get the help I need. I'm satisfied with the attention and service I'm getting"
We responded:
"Thanks so much for your review, Mr. Avelar! We truly appreciate you taking the time to share this review re your experience with our Agency. It really means a lot to us when a customer appreciates our help and lets us know! Thanks again, we look forward to working with you!"
Profile photo of Gladiz Ondina González Guifarro

Gladiz Ondina González Guifarro

September 17, 2024

5  out of  5
rating by Gladiz Ondina González Guifarro
"Hola, estoy muy satisfecha con la atención brindada por Kelley Allison de State Farm insurance, dan solución con tu seguro, su atención es rápida y de muy buena calidad, amabilidad y mucho respeto. Ella a estado pendientes de mi siempre es algo de admirarle Altamente recomendado"
We responded:
"Thank you so much Ms Gladiz for your kind Review! We truly appreciate you taking the time to leave a review. Thanks again for your great support!!"
Profile photo of Abdul Majid Mujahid

Abdul Majid Mujahid

July 16, 2024

1  out of  5
rating by Abdul Majid Mujahid
"Very poor customer service , they keep increasing my auto insurance every six months , I have Clean records and no trick or accident , I need to switch to another insurance company"
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M Helmand

June 28, 2024

5  out of  5
rating by M Helmand
"Thank you Kellye for taking the time and calling me on a Saturday to address the billing issue."
We responded:
"Thank you so much Mr. Helmand! Yanet and Juana do a great job every day and we were so happy to help you! We truly appreciate your Review!"
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N

May 21, 2024

1  out of  5
rating by N
"I have been with State Form for over 4 years and my first insurance policy was around $70 , I have a very clean driving record with no accident or tickets , despite this my policy has been increased every six month without any clear reason. I have two cars insured with State Form , I am now considering switching to another company due to the lack of honesty from this agent , she continues to increase my insurance rates regularly, I would like advice others to be cautious when choosing this agent,"
We responded:
"Hello.......We don't know who you are, and I am not your Agent. "
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Vimi Tran

January 19, 2024

5  out of  5
rating by Vimi Tran
"Wow...just wow! If you're anything like me who doesn't know a lick about insurance, you'd be in very good hands at Kellye Allison's office. I left feeling very confident with whom I chose to get my insurance with. The young man who helped me...I think his name was Anthony? He thoroughly explained my policy and options to me. I was presented with transparency and excellent knowledge. Thanks so much to Kellye and her team for making it a smooth process for me!"
We responded:
"Thank you so much for leaving us such a thoughtful Review. We truly appreciate it!"
Profile photo of ujwol parajuli

ujwol parajuli

January 16, 2024

5  out of  5
rating by ujwol parajuli
"I had great experience discussing various options for auto insurance, Anthony Ruiz and Kelly Allison were very helpful."
We responded:
"We truly appreciate you taking the time to leave a 5 Star Review!!! Grateful for the review and for customers just like you!"
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Hiroko Fujimoto

January 5, 2024

5  out of  5
rating by Hiroko Fujimoto
"Was trying to find an agent who can help Me with my situation and even my old State Farm agent didn’t help as much getting my auto insurance going. So I called this office instead and they helped me right away and getting my auto insurance situated. Yanet was truly helpful and getting me the best deal. Glad I switched to this office/agent instead!"
We responded:
"Thanks for your review.........We appreciate it!"
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Jasmine M

December 12, 2023

5  out of  5
rating by Jasmine M
"Had a wonderful experience with Anthony Ruiz, he clearly goes up and beyond for his clients and is very comfortable and ecstatic to talk to. Highly recommend to ask for his assistance for future reference!"
We responded:
"Thank you for taking the time to leave a Review! Anthony does a great job!!"
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Julian Gamez

November 26, 2023

5  out of  5
rating by Julian Gamez
"Customer service is top rate. You feel like part of the family. Yanet Santoyo is the best."
We responded:
"It's a great compliment to feel like Family!!! Thanks for sharing that.....We really appreciate it. Yanet is the best!!!"
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Marlon Looez

November 17, 2023

5  out of  5
rating by Marlon Looez
"Very good customer service thank you Yanet and Kellye!"
We responded:
"Thanks so much for taking the time to leave such a kind review!!"
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Dave Angelini

November 16, 2023

5  out of  5
rating by Dave Angelini
"Very responsive and great to work with."
We responded:
"Thanks for those compliments and thanks for taking the time to leave a 5 Star Review!"
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lorena ramos

November 16, 2023

5  out of  5
rating by lorena ramos
"Excelente experienzia. Juana siempre pendiente de todas mis preguntas y necesidades para mi seguro 100% recomiendo esta oficina"
We responded:
"Thanks so much for your review........Juana is the BEST!!!"
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Idalia Lopez

November 16, 2023

5  out of  5
rating by Idalia Lopez
"Kellye and her team are credible and amazing people they were very kind and helpful I really love the environment 10/10 recommend not only do their staff understand and care for their costumers ."
We responded:
"Thanks so much for taking the time to leave such a thoughtful review.........We appreciate the review and we also appreciate great customers like you!"
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Lindaly H

November 16, 2023

5  out of  5
rating by Lindaly H
"Yaneth Tinoco, very kind, always answers all my questions, he is aware of all my car, business and home policies, he is always trying to tell me what I can do to make my insurance more accessible."
We responded:
"We truly appreciate your 5 Star Review! Yanet takes great care of our customers!! Thanks for taking the time to recognize her accomplishments!"
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Butler Signs

November 16, 2023

5  out of  5
rating by Butler Signs
"The Best Agent and Staff"
We responded:
"Wow......What a great 5 Star Review!! We truly appreciate it!!"
Profile photo of Guadalupe Santoyo

Guadalupe Santoyo

November 16, 2023

5  out of  5
rating by Guadalupe Santoyo
"Great experience 🙏💓 !!!! Kellye Allison and her entire team are A+ they make you feel comfortable I love the way they treat customers, Juana & Yanet thank you"
We responded:
"Thank you so much for this review Ms Santoyo! We are very happy you had a great experience with this Agency, and we will continue to try our best to help you. Juana and Yanet thank you too!!"
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Sanjana Singh

August 13, 2023

2  out of  5
rating by Sanjana Singh
"I was so fed up with my previous Insurance (ERIE) and chose to switch to Statefarm! Best decision!! Amazing Customer service by Juana and Kellye. I got the coverage and the monthly payment I wanted. Edit: a month later of getting my 2 cars and my condo insured. I find out that I was given a low rate because of the “Drive and safe discount”. My agent did not communicate that I am getting this rate because of the discount. I was totally clue about the beacon coming. When they sent me the quote it said “ including drive and safe discount” in small letters so the customer does not notice it and isn’t aware of this said program. Communication is key especially when you as an insurance company are tracking your client will use this program against your client. I hope in the future it is written in CAPS that a client is getting a low rate because of the program and is well informed about the things that come with installing this beacon."
We responded:
"Thank you so much Ms Singh! We truly appreciate your business and grateful that you took time to leave such a nice review. "
Profile photo of Sanjana Singh

Sanjana Singh

August 13, 2023

2  out of  5
rating by Sanjana Singh
"I was so fed up with my previous Insurance (ERIE) and chose to switch to Statefarm! Best decision!! Amazing Customer service by Juana and Kellye. I got the coverage and the monthly payment I wanted. Edit: a month later of getting my 2 cars and my condo insured. I find out that I was given a low rate because of the “Drive and safe discount”. My agent did not communicate that I am getting this rate because of the discount. I was totally clue about the beacon coming. When they sent me the quote it said “ including drive and safe discount” in small letters so the customer does not notice it and isn’t aware of this said program. Communication is key especially when you as an insurance company are tracking your client will use this program against your client. I hope in the future it is written in CAPS that a client is getting a low rate because of the program and is well informed about the things that come with installing this beacon."
We responded:
"Thank you so much Ms Singh! We truly appreciate your business and grateful that you took time to leave such a nice review. "